SECURE SITE:
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Store Policies
- Terms & Conditions
- Order Cancellation/Modification
- Returns & Exchanges
- Privacy Policy
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| Terms & Conditions |
| The following terms and conditions of sale (these "Terms") are effective for all products purchased from Rydale Medical, Inc. ("Rydale Medical Inc.") on or after February 12, 2007 (the "Effective Date"). On and after the Effective Date, these Terms will supersede all prior terms and conditions regarding the purchase and sale of Rydale Medical Inc. products (the "products"). Rydale Medical Inc. reserves the right to modify these Terms from time to time without notice in its sole discretion. Any modification of these Terms shall be effective for all purchases placed by Buyer with Rydale Medical Inc. on or after the Effective Date. By making a purchase with Rydale Medical Inc. on or after the Effective Date, Buyer shall be deemed to have accepted these Terms.
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Product Images |
| Buyer acknowledges that the images of products on this web site may not exactly reflect the products Buyer receives. Design and color variations may exist. While Rydale Medical Inc. has tried to accurately display the colors of products, the actual colors you see will depend on your computer monitor and may not be accurate.
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Payment |
| All prices listed on this web site are quoted in U.S. dollars and all payments to Rydale Medical Inc. must be made in U.S. dollars. We accept Visa, Mastercard, Discover, and American Express. Rydale Medical Inc. does not accept installment payments. If for some reason the Buyer's credit card information is not approved, title to the products shall remain with Rydale Medical Inc. until the products are paid for in full by the Buyer. In the event Rydale Medical Inc. employs the services of any attorney to enforce payment from Buyer or any of these Terms, Buyer agrees to pay all attorney's fees and court costs so incurred by Rydale Medical Inc.
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Changes to Prices and Products |
Changes to Prices and Products
The prices and types of products listed on any website or catalog of Rydale Medical Inc. are subject to change at any time. Prices shown do not include federal, state, local, sales, use or similar taxes. Such taxes will be added whenever required by law and Buyer is responsible for all such taxes. Rydale Medical Inc. reserves the right to change prices and products at any time and for any reason, including due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Rydale Medical Inc. is not responsible for manufacturer price changes, which may occur at any time without notice.
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No Warranty |
| Rydale Medical Inc.'s products are sold subject to the warranty provided by the manufacturer of the product (and any pass through warranties referenced in the manufacturer's warranty), a copy of which is either included with the product or available from the manufacturer upon request. EXCEPT AS STATED IN THE PREVIOUS SENTENCE AND TO THE EXTENT PERMITTED BY LAW, RYDALE MEDICAL INC.EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHETHER ORAL OR IN WRITING, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. No employee or other agent of Rydale Medical Inc. is authorized to give any warranty on behalf of Rydale Medical Inc., except as authorized in writing. Buyer agrees that it bears sole responsibility to ensure that its use of the products conforms with any and all applicable manufacturer's manuals and policies and any federal, state or local laws. It is the Buyer's responsibility to know how to correctly use the products. Rydale Medical Inc. shall not be liable for any misuse of the products by Buyer. Please consult the manufacturer's manuals and warranty for information regarding use of the products.
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Shipping and Risk of Loss |
All products will be shipped to Buyer via common carrier. Buyer is responsible for shipping and handling charges. Original shipping and/or handling charges paid by Buyer are not returnable or refundable. Risk of loss for the products shall pass to Buyer upon the delivery of the products by Rydale Medical Inc. to a common carrier for shipment to Buyer. Buyer will bear the risk of loss for damage to the products in transit and Buyer shall be responsible for transportation costs, insurance costs, taxes charged and any other governmental levy imposed upon the transportation of the products. Upon receipt of the products, please inspect the contents of shipping packages for damage. Damage claims should be issued to the shipping carrier at the time of delivery. Do not attempt to use products which have been damaged during shipping. Use of a damaged product or misuse of a product may cause serious injury and may void the manufacturer's warranty.
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Order Cancellation/Modification |
| All change/cancellation requests must be received before the products have been shipped to Buyer. To cancel or change an order please call Customer Service at 1-888-697-3949 9:00AM-5:00PM, CST, Monday through Friday).
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Lost Packages |
| If you do not receive a package which has been shipped to you from Rydale Medical Inc., please call our customer service department at
1-888-697-3949, 9:00AM-5:00PM CST, Monday through Friday, for shipment tracking information. Lost packages must be reported to Rydale Medical Inc., as well as the shipping carrier, within 24 hours. Lost packages are the responsibility of the shipping carrier. Rydale Medical Inc. may instruct you to contact the shipping carrier directly regarding lost packages.
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Return and Exchange Policy |
If you do not receive a package which has been shipped to you from Rydale Medical Inc., please call our customer service department at
1-888-697-3949, 9:00AM-5:00PM CST, Monday through Friday, for shipment tracking information. Lost packages must be reported to Rydale Medical Inc., as well as the shipping carrier, within 24 hours. Lost packages are the responsibility of the shipping carrier. Rydale Medical Inc. may instruct you to contact the shipping carrier directly regarding lost packages.
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Return & Exchange Policy |
| Please keep all packing material and documentation in the event that your products have to be serviced or returned. |
Non-Returnable Products |
| Medical supplies and products that are intended for a single-use or limited number of uses cannot be returned or exchanged. In addition, due to health regulations, sanitary and safety concerns, products that may be used to come into direct contact with the human body or that have been worn cannot be returned or exchanged. Such items include, but are not limited to, incontinence products, hand splints, commodes, raised toilet seats, ostomy, etc. Hygiene products are denoted on the website by an "HY" icon. If you have any questions, please contact Customer Service at: 1-888-697-3949 or customerservice@rydalemedical.com for complete details prior to placing your order. |
Non-Defective Products |
| If you are not satisfied with your product, you must contact Rydale Medical Inc.'s customer service department within 72 hours of receiving the product at 1-888-697-3949 (9:00AM-5:00PM, CST, Monday through Friday) or e-mail: customerservice@rydalemedical.com. Rydale Medical Inc. will determine in its sole discretion whether the product is a non-returnable product. If the product is returnable, Rydale Medical Inc. will instruct Buyer to follow the "Return Procedures" set forth below. |
Defective Products |
| If you believe that the product is defective (not due to shipping damage), you must contact Rydale Medical Inc.'s Customer Service department within 30 days after the sale of the product at 1-888-697-3949 (9:00AM-5:00PM, CST, Monday through Friday) or e-mail: customerservice@rydalemedical.com. If your product is a wheelchair, scooter, patient lift or other large item, you will be instructed to contact the manufacturer and to ship the product directly to the manufacturer. For all other items, Rydale Medical Inc. will determine in its sole discretion whether the product is a non-returnable product. If the product is returnable, Rydale Medical Inc. will instruct Buyer to follow the "Return Procedures" set forth below. Upon receipt of a returned product, Rydale Medical Inc. will consult with the manufacturer to determine whether the product is defective. If the product is determined to be defective, Rydale Medical Inc. will pay to have the replacement product shipped to Buyer. |
Return Procedures |
| Before you may return an item to Rydale Medical Inc., you must obtain a Returned Merchandise Authorization (RMA) number and shipping label to return the product to Rydale Medical Inc. Packages without an RMA number will not be accepted for return at either our warehouses or corporate headquarters. Do not send any returns to our corporate headquarters listed on our Customer Service page - they will not be accepted. You will be provided with the return address along with your RMA number. Products being returned to Rydale Medical Inc. must be returned within 10 days of receiving your Return Authorization Number. The RMA number must be clearly visible on the outside of your shipping box. Items returned without a RMA or with an outdated RMA number will be subject to an additional 10% processing fee and a $10 administrative charge. All product returns or exchanges are subject to inspection by Rydale Medical Inc. and must be in resalable condition, 100% complete, and contain the original packing materials, manuals, blank warranty cards and other accessories provided by the manufacturer. Any merchandise deemed unsuitable for resale will not be accepted for exchange or refund. If the products are returned to Rydale Medical Inc. in satisfactory condition, in Rydale Medical Inc.'s sole discretion, Rydale Medical Inc. will either, in its discretion: allow Buyer to exchange the product or issue Buyer a credit via the same method of payment originally used by Buyer. |
Return Shipments |
| Unless otherwise indicated, the Buyer is responsible for all shipping charges and risk of loss on all return shipments. Rydale Medical Inc. suggests that you only use reputable carriers for returns who are capable of providing proof of delivery as well as insuring your shipment. No C.O.D.s will be accepted by Rydale. All shipments must be sent prepaid. *UNAUTHORIZED RETURN NOTIFICATION* Buyers will be charged for shipping fees associated with unauthorized returns that have to be redirected to Rydale Medical Inc.'s warehouse locations. |
Restocking Fees |
| All returns are subject to a 15% restocking fee and must be completed within 30 days of the sale. If any shipping and handling charges are paid by Rydale Medical Inc. in order to return the product to Rydale Medical Inc., such charges will be deducted from the credit on returned items.
Limitation of Liability
NEITHER RYDALE MEDICAL INC. NOR ITS officers, members, managers, employees or agents SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, SPECIAL OR PUNITIVE DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL OR BUSINESS REPUTATION OR BUSINESS INTERRUPTION) ARISING OUT OF OR CONNECTED IN ANY WAY WITH THE PRODUCTS OR BUYER'S USE OR MISUSE THEREOF, EVEN IF RYDALE MEDICAL INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event SHALL RYDALE MEDICAL'S liability TO BUYER exceed the price paid by the Buyer for the ProductS. Buyer agrees to indemnify Rydale Medical Inc. and its shareholders, directors, officers and agents from any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities (including but not limited to attorneys' fees and costs of defense), arising out of, connected with, or resulting from, directly or indirectly, the possession, use, operation, maintenance or repair of the products by Buyer, its successors, assigns or any agents thereof. |
Export |
| The products displayed on this web site can be ordered and delivered only within the United States. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have questions, please inquire. |
Force Majeure |
| Rydale Medical Inc. shall not be liable for any failure or delay in performing its obligations under these Terms if the performance of such obligation is prevented, delayed, retarded or hindered by reason of fire, explosion, flood, earthquake, unusually severe weather, act of God, war, invasion, act of terrorism, act of the government in either its sovereign or contractual capacity, epidemic, quarantine restriction, labor strike, freight embargo, delays by or disputes with carriers, manufacturers or suppliers, or any cause beyond the control of Rydale Medical Inc. |
Entire Agreement |
| These Terms set forth the entire agreement between Rydale Medical Inc. and Buyer with respect to the subject matter hereof and supersede all prior agreements and understandings, oral or written, between the parties with respect to the subject matter hereof. |
Severability |
| If, for any reason whatsoever, one or more of the provisions of these Terms shall be held or deemed to be illegal, invalid or unenforceable, the remaining provisions of these Terms shall not be affected thereby and shall remain in full force and effect. |
Governing Law |
These Terms and the acceptance of them by Buyer shall be a contract made in the State of Nebraska and governed by the laws thereof.
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Privacy Policy |
This Privacy Policy discloses the privacy practices for the RydaleMedical.com web site and various related services (together referred to as the "site"). Rydale Medical, Inc., the provider of the site (referred to as "us" or "we"), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site:
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- What information do we collect from you?
- With whom do we share your information?
- Where do we collect information from you and how do we use it?
- How can you update, correct or delete your Personally Identifiable Information?
- What are your choices regarding collection, use and distribution of your information?
- What security precautions are in place to protect against the loss, misuse or alteration of your information?
- Do we use "cookies"?
- What should you know about privacy policies and data collection at any third party sites accessible from our site?
- Is this web site HIPAA compliant?
- What else should you know about your privacy online?
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You acknowledge that this Privacy Policy is part of our site Terms and Conditions, and by accessing or using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the e-mail address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.
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1. What information do we collect from you?
In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site and better assist you with your medical devices needs.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), email address, telephone number, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number, expiration date and CVS number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
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2. With whom do we share your information?
We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
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3. Where do we collect information from you and how do we use it?
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you:
register for our services and register your e-mail address with us;
sign up for special offers from selected third parties;
send e-mail messages, submit forms or transmit other information by telephone or letter; or
submit your credit card or other payment information when ordering and purchasing products and services on our site. (See “Special Note On Ordering” below.)
We may also collect information from you at other points on our site that state that such information is being collected.
Special Note on Ordering: In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
If you decide to purchase a product on-line, we will collect only the information necessary for authentication and billing purposes. When you order, we need to know your name, e-mail address, delivery address, credit card number and expiration date, and CVS number. This allows us to process and fulfill your orders, and to notify you of your order status. If you decide to participate in an on-line survey or use one of our other promotional features, such as a free trial for a particular product, we may ask for your name, address, e-mail address and other pertinent information to administer the contest and tabulate survey results items.
In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.
We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site's content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our site Terms and Conditions, and this Privacy Policy.
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4. How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this site. – You may also access and correct your personal information and privacy preferences by writing us at:
Rydale Medical, Inc.
16909 Lakeside Hills Plaza, Suite 108
Omaha, NE 68130
Please include your name, address, and/or e-mail address when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.
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5. What are your choices regarding collection, use, and distribution of your information?
We may, from time to time, send you e-mail regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. (Can we make the option of indicating upon registration available?) Only Rydale Medical, Inc. (or agents working on behalf of Rydale Medical, Inc. and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.
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6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?
At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our user is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected Rydale Medical, Inc. personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Rydale Medical, Inc. you will not be asked to select a password in order to view or modify such information.
Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us by a secure server. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. To make sure you have the latest security features on your browser, download and install the latest version of Microsoft Internet Explorer, Firefox, or Netscape Communicator.
At Rydale Medical, Inc., we take your credit card payment information very seriously. For this reason, we have taken the necessary steps to ensure that your transaction process is harmless, confidential, and correct. Rydale Medical, Inc. is secured via Thawte SSL (Secure Socket Layer) utilizing 128-bit or 256-bit SSL thus offering the maximum level of encryption of security available. This data encrypting technology is employed each time that you provide personal or account information on our website in order to protect you from unauthorized use of information you sent to our server.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Employee access to information is restricted by our “need to know” policy. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable customer information needed to complete a specific task. The computers/servers in which we store personally identifiable information are kept in a secure environment. Our employees use password-protected screen-savers upon leaving and returning to their desks. Furthermore, ALL employees are continually informed of our security and privacy practices through mandatory training courses throughout the year. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on customer privacy, confidentiality, server security, and the employee’s responsibility to ensure that our user’s information is protected.
As part of our order processing procedures, all orders are screened for potential fraud-like activity, unauthorized use or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
We use the information you provide about yourself when placing an order only to complete that order. We do not sell, trade or rent your personal information to others. We may provide summary statistics about our customers' interests and preferences, products sold, traffic patterns and related site information to a reputable third party. These statistics do not include personally identifiable information; they are used only to enhance the design of our Web site and customize new products offerings to our customers. We do not use or share personally identifiable information provided to us on-line in ways unrelated to the ones described in this policy.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
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7. Do we use "cookies"?
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the state where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.
We may use an outside ad serving company to display banner advertisements on our site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
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8. What should you know about privacy policies and data collection at any third party sites accessible from our site?
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Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
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9. Is this web site HIPAA compliant?
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Congress passed the Health Insurance Portability and Accountability Act of 1966 (HIPAA) to reform the insurance market and simplify health care administrative processes. HIPAA established standards to define what constitutes appropriate and inappropriate disclosure of individually identifiable health information and how patient’s rights are to be protected. Its implementation has involved substantial effort on the part of the entire medical community including durable medical equipment providers like Rydale Medical, Inc.. At Rydale Medical, Inc. our staff, employees, and representatives adhere to the disclosure standards enacted by HIPAA legislation.
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10. What else should you know about your privacy online?
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You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in the discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you're online.
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If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to:
Rydale Medical, Inc.
Attn: Privacy Compliance Officer
16909 Lakeside Hills Plaza, Suite 108
Omaha, NE 68130
You may also contact us by e-mail, to any three of these Privacy/Compliance Officers:
lindagoodlet@rydalemedical.com;
timgoodlet@rydalemedical.com;
benlarson@rydalemedical.com.
Finally, you may telephone us, toll free, at (888) 697-3949.
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